Sterling silver is a high-quality, durable silver alloy made up of 92.5% pure silver. This combination makes it stronger than pure silver while maintaining its beauty and shine.

To keep your silver jewelry looking its best:

• Clean it regularly with a soft cloth.
• Avoid exposure to harsh chemicals, perfumes, and lotions.
• Store it in a cool, dry place, ideally in a jewelry box or pouch to prevent tarnishing.
• If tarnish occurs, use a silver polish cloth or a specialized silver cleaner.

Silver tarnishes over time due to its reaction with sulfur in the air, moisture, and certain chemicals. This creates a dull, dark layer on the surface. Regular cleaning can help prevent this build-up.

You can measure your ring size at home using a ring sizer or by visiting a local jeweler.

We recommend removing your silver jewelry before swimming, showering, or engaging in activities where it may be exposed to water, as prolonged exposure can accelerate tarnishing.

Use a soft cloth or a special silver jewelry cleaner to gently polish your piece. Avoid using abrasive materials that could scratch the surface.

Keep your silver jewelry in a dry, airtight container when not in use to avoid tarnishing. A small jewelry pouch or a cloth bag is ideal for preventing scratches and tarnish.

We accept returns and exchanges within 7 days of purchase, provided the jewelry is in its original, unused condition. Please refer to our Return & Exchange Policy for full details on how to process your return. Special lengths and special orders will not be exchanged or credited, only jewellery with manufacturing defects.

Yes, we offer digital gift cards that can be used on our website. You can select the value and personalize your gift card during the checkout process.

If your jewelry arrives damaged or is defective, please contact us within 7 days of receiving your order. We will work with you to resolve the issue promptly, either through a replacement or refund.

Shipping costs are calculated at checkout based on your location and the size of your order. You will see the exact shipping charges before completing your purchase.

Yes! Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package.

We offer a 7-day return policy for all items in new, unused condition.

To return an item, please contact our customer service team at shop@kelimdesign.com to initiate the process. We will provide you with instructions and a return shipping label. Please ensure the item is unworn and in its original packaging.

Due to hygiene and safety reasons, engraved, customized, or personalized items are not eligible for return or exchange.

In most cases, you will be responsible for return shipping costs. If the item is defective or we made an error with your order, we will cover return shipping fees.